Collaborated with cross-functional teams and led design sprints to prototype and test new registration form and practitioner onboarding.
Collaborated with cross-functional teams and led design sprints to prototype and test new registration form and practitioner onboarding, resulting in measurable improvements in user engagement and satisfaction.
• Designed user-friendly interfaces, reducing the time for patients to complete registration by 47% through enhanced usability.
• Created a high-fidelity prototype of an improved registration form in Figma, raising the rate of optional field completion by 13% through refined layout and visual hierarchy.
• Developed interactive mockups and wireframes using Figma, boosting the ease of navigation by 100%.
• Conducted remote and in-person user research to identify pain points, leading to a 60% increase in customer satisfaction.

UX/UI Designer experienced in crafting intuitive and user-centered digital experiences across Figma. Demonstrates proficiency in prototyping, wireframing, usability testing, and A/B tests, delivering a 60% increase in user engagement.